User reviews will appear on Google Play 24 hours after they are written. This news was shared by Mishaal Rahman on his Twitter account, and you can already see it on Google Play Console. According to Google, this new feature will help to automatically recognize suspicious Rating and Review activity. Read more

Read how user suggestions helped increase revenue by 48%. Learn how we raised our app rating from 2.4 to 4.1 thanks to strategic placement of the “rate us” pop-up. Read more

When developers improve apps according to user reviews, their loyalty, install numbers, and app conversion increase. In this article, we explain how to competently develop a mobile product using reviews in the App Store and Google Play. Read more

In this article, we'll discuss why it's important for an ASO specialist to work with reviews, what skills will help improve an app's rating, and influence the app promotion in the App Store and Google Play. Read more

In this article, we'll explain how to respond to negative reviews in order to change users’ opinions. You will also learn how to remove negative reviews from Google Play Store and App Store if moderation doesn't respond to complaints. Read more

We have come up with a way to help you respond to Google Play and App Store reviews up to four times faster and reduce customer support costs. Read how to automate your work with reviews so you can allocate more time and effort to solving complex user problems, rather than routine tasks. Read more

We conducted research and found out the average rating of games that hold top positions in search and various categories on the App Store and Google Play. Read insights from the research and learn how to improve the rating of your gaming app. Read more

Parents install them, kids play them — but who writes reviews about them in the App Store and Google Play? Experts from 1C and DEVGAME explained how to approach the most demanding users of kids apps and offered tips for working with reviews from kids and their parents. Read more

Improper work with reviews leads to a decrease in rating and number of installs, as well as a high number of uninstalls. In this article, I'll discuss the most common mistakes when working with reviews in the App Store and Google Play and give tips on how to prevent them. Read more

If you don't reply to user reviews, you can get low ratings, high uninstall rates, and poor install conversion rates. To avoid this, you need to monitor reviews and reply to them on a daily basis. But such work requires a lot of time and resources, which are often not available. In this article, we'll give you 9 tips on how to track new reviews and reply to them faster and more efficiently. Read more