ASO Blog by Asodesk / What’s New / Article

15 new features for working with reviews and quick keyword translation

Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
vladimir_f@asodesk.com
I have been designing digital products since 2012. At Asodesk, I basically design everything. In my work, I always try to present complex interfaces in a simple way.
All articles by author
Published: 31.08.2021
5 min read

In August, we added 15 new features to the Asodesk tools for working with reviews and implemented keyword translation in five ASO tools. Read on for all news.

New features for analyzing and responding to reviews in Reviews & Replies Board

We’ve added new filters and information about reviews, and sped up the process of responding to them. Let’s take a look at what you can do after the update: 

1. Update reviews faster without reloading the page. Now you just need to click a button to see new reviews.

In Asodesk, you can update the spreadsheet and analyze new app reviews from the App Store and Google Play
New button for updating the review table

2. Analyze reviews with the required number of characters using a filter that indicates its length.

In the Reviews & Replies Board table in Asodesk, you can analyze reviews from the App Store and Google Play with a certain number of characters
Filter for analyzing reviews of a certain length

3. Exclude unnecessary reviews from the list. For this, we added the “Exclude with tag” filter, which will hide reviews with the selected tag. You can always clear the settings and all reviews will come up in the list again.

The “Exclude with tag” filter helps you exclude unnecessary app reviews from the table
“Exclude with tag” filter excludes reviews with selected tags

4. Search reviews with specific phrases, and sort them by date, length, and rating in a separate field at the top of the table.

Sorting reviews from the App Store and Google Play in Reviews & Replies Board in Asodesk
Searching and sorting reviews

5. Analyze reviews with automatic replies only. We have added a special filter for this purpose; it shows the reviews to which the system replied automatically, according to the rules of the Auto-Replies tool.

The "Only automated replies" filter helps to check automatic replies to app reviews from the App Store and Google Play
Only automated replies” filter for analyzing automatic replies

6. Check responses to reviews pending your confirmation. In the Auto-Replies section, you can customize the rules for approval of automatic responses, after which they will be sent to the user. In the Reviews & Replies Board, you can select the “Pending reply” status and see which replies require your approval at any time.

The "Pending reply" filter helps you check the replies that need your approval to be submitted to the App Store and Google Play
Pending reply filter in Reviews & Replies Board

7. See the rule for automatic replies to specific reviews. If the response was sent automatically, it will be indicated with the following text: “Automatically replied · Rule: RULE_NAME by RULE_AUTHOR”. This feature will also indicate the name of the employee who created this rule.

Using the indicator, you can understand that a reply to a review from the App Store or Google Play was sent automatically
Notification showing that a reply was sent automatically

8. Check reviews to which responses are currently being sent (Processing status) or sent with an error (Error status).

In Asodesk, you can check for app reviews, which are currently being submitted to the App Store or Google Play
Processing andError statuses in Reviews & Replies Board

9. View the number of unresponded reviews compared to the total number of reviews to estimate the amount of work required.

Asodesk allows you to estimate the total number of reviews and the number of unanswered reviews for an app from the App Store or Google Play
Number of reviews indicator

10. Simplify the interface and remove filters. You can hide filters from the Reviews & Replies Board table to make more room for the list of reviews. You can always recover a list of filters if needed.

In Asodesk, you can remove the filter panel to free up more space for analyzing reviews from the App Store and Google Play
You can now hide filters for analyzing reviews

11. Respond to reviews faster with the Ctrl (Cmd) + Enter keyboard shortcut.

The shortcut Cmd + Enter allows you to respond to reviews faster

12. Work with reviews continuously. Asodesk now allows you to automatically navigate to the next review after submitting a response, which helps save time. To activate this feature, click on the auto switch button.

Asodesk has a button to continuously switch between app reviews from the App Store and Google Play
Autoswitch Reviews button

13. Respond to multiple reviews faster using random templates. Select several reviews and check the “Send random template from this folder” box. After this, one of the random templates will be sent to each review.

In Asodesk, you can reply to reviews from the App Store and Google Play using random templates
Responding to reviews with random templates

Try these features for analyzing your app’s reviews for free.

“Temporary” tags and quick sorting of reviews

1. To keep your review analysis up to date, we’ve added “temporary” tags. You can set a time frame for each review tag to within one minute. Once the deadline has passed, the tag will be automatically removed from the review. Hover over the tag to see when it will be removed.

Asodesk has "temporary" tags for reviews from the App Store and Google Play
“Temporary” tags for reviews in Asodesk

2. You can create a tag while working with reviews, which will significantly speed up the process of sorting reviews. After clicking on “Add Tag”, you can select a tag and create a new one, as well as specify a category for it.

In Asodesk, you can create tags while working with reviews from the App Store and Google Play
Creating new tags while working with reviews

New feature for translating keywords into English

ASO for foreign languages will now be faster. You can now translate a search query into English in Keyword Charts, Top Keywords, Organic Report, ASO Comparative Report, and Competitors. 

This will help you understand all the necessary keywords when collecting the semantic core, analyzing queries, and researching competitors.

Asodesk can translate keywords into English, which simplifies the process of collecting the semantic core
Keyword Translation in Asodesk

Try all these new features for your apps.

In previous updates, we made working with reviews in Asodesk faster, implemented automatic responses to reviews and review tags, as well as added new features for analyzing app ratings and reviews. We want to make Asodesk as helpful as possible. If you have suggestions on how we can improve our platform, please write to vladimir_f@asodesk.com.

Also read:
Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
vladimir_f@asodesk.com
I have been designing digital products since 2012. At Asodesk, I basically design everything. In my work, I always try to present complex interfaces in a simple way.
All articles by author
31.08.2021
5 min read

15 new features for working with reviews and quick keyword translation

In August, we added 15 new features to the Asodesk tools for working with reviews and implemented keyword translation in five ASO tools. Read on for all Asodesk news. Read more

Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
vladimir_f@asodesk.com
I have been designing digital products since 2012. At Asodesk, I basically design everything. In my work, I always try to present complex interfaces in a simple way.
All articles by author
29.07.2021
2 min read

Enhanced work with reviews

With the new settings, you can quickly respond to users and choose tags for reviews, track the most recent reviews that have not yet been deleted, as well as monitor the work of your support specialists. We've also slightly redesigned the Keyword Analytics interface so that you can analyze your data more easily. Read more

Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
vladimir_f@asodesk.com
I have been designing digital products since 2012. At Asodesk, I basically design everything. In my work, I always try to present complex interfaces in a simple way.
All articles by author
07.07.2021
3 min read

Asodesk now automatically responds to reviews and selects tags for them

You no longer need to work with each review manually. Save time analyzing and responding to reviews with Asodesk's automated tools. Read more