ASO Blog by Asodesk / What’s New / Article

Asodesk now automatically responds to reviews and selects tags for them

Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
vladimir_f@asodesk.com
I have been designing digital products since 2012. At Asodesk, I basically design everything. In my work, I always try to present complex interfaces in a simple way.
All articles by author
Published: 07.07.2021
3 min read

You no longer need to work with each review manually. Save time analyzing and responding to reviews with Asodesk’s automated tools.

We’ve added Auto-Replies and Auto-Tags tools that let you automatically respond to reviews and tag them. We have also simplified your work in the Tags section. Read on to learn how to use the new features. 

Respond to reviews using Auto-Replies

Create rules for replying to reviews in automated mode. You can respond with a pre-created template, a random template, or a concern.

In Asodesk yoy can use auto-relies to save your tiem on wotking with reviews
Auto-Replies

Customize the rules for automatic responses based on the following criteria:

  1. Review text
  2. Review rating
  3. Review length
  4. Review language
  5. The presence or absence of a tag
You can add rules for automatic answers to reviews.
Customization of the rules for Auto-Replies

Asodesk allows you to combine multiple criteria, which makes customization even easier.

Multiple criteria for Auto-Replies

If it is important for you to control each response manually, enable Approval mode. This feature will send you a notification about each response, and you can choose to allow or reject it. 

Approval mode

You can find more detailed instructions on how to set up Auto-Replies in the Help Center.

Tag reviews using Auto-Tags 

Now there is no need to manually select tags for each review — Asodesk will do it for you. Set up automatic tagging. Just select a tag and specify the conditions by which you want to automatically tag reviews. The criteria are very similar to those for Auto-Replies:

  1. Review text
  2. Review rating
  3. Review length
  4. Review language
You can tag your review automatically at Asodesk
Auto-Tags

Read the detailed instructions on fine-tuning this tool in the Help Center.

Working with tags is easier now

We’ve updated the Tags section to make it easier to work with tags and tag categories. 

Updated Tags section

We added a Create button for switching to the tag or category creation. The creation interfaces themselves were moved to a separate sidebar and are now more user-friendly.

You can create a tag and immediately select a rule for its automation. 

Earlier, we discussed new features for analyzing ratings and app reviews, as well as saving filter settings for working with reviews. Learn more and test these features on Asodesk. 

To enable Auto-replies and Auto-tags on your plan, write to hello@asodesk.com. Try these new features and see how much time you save when working with reviews.

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Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
vladimir_f@asodesk.com
I have been designing digital products since 2012. At Asodesk, I basically design everything. In my work, I always try to present complex interfaces in a simple way.
All articles by author
31.08.2021
5 min read

15 new features for working with reviews and quick keyword translation

In August, we added 15 new features to the Asodesk tools for working with reviews and implemented keyword translation in five ASO tools. Read on for all Asodesk news. Read more

Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
vladimir_f@asodesk.com
I have been designing digital products since 2012. At Asodesk, I basically design everything. In my work, I always try to present complex interfaces in a simple way.
All articles by author
29.07.2021
2 min read

Enhanced work with reviews

With the new settings, you can quickly respond to users and choose tags for reviews, track the most recent reviews that have not yet been deleted, as well as monitor the work of your support specialists. We've also slightly redesigned the Keyword Analytics interface so that you can analyze your data more easily. Read more

Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
vladimir_f@asodesk.com
I have been designing digital products since 2012. At Asodesk, I basically design everything. In my work, I always try to present complex interfaces in a simple way.
All articles by author
07.07.2021
3 min read

Asodesk now automatically responds to reviews and selects tags for them

You no longer need to work with each review manually. Save time analyzing and responding to reviews with Asodesk's automated tools. Read more