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Asodesk now automatically responds to reviews and selects tags for them

Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
vladimir_f@asodesk.com
I have been designing digital products since 2012. At Asodesk, I basically design everything. In my work, I always try to present complex interfaces in a simple way.
All articles by author
Published: 07.07.2021
3 min read

You no longer need to work with each review manually. Save time analyzing and responding to reviews with Asodesk’s automated tools.

We’ve added Auto-Replies and Auto-Tags tools that let you automatically respond to reviews and tag them. We have also simplified your work in the Tags section. Read on to learn how to use the new features. 

Respond to reviews using Auto-Replies

Create rules for replying to reviews in automated mode. You can respond with a pre-created template, a random template, or a concern.

In Asodesk yoy can use auto-relies to save your tiem on wotking with reviews
Auto-Replies

Customize the rules for automatic responses based on the following criteria:

  1. Review text
  2. Review rating
  3. Review length
  4. Review language
  5. The presence or absence of a tag
You can add rules for automatic answers to reviews.
Customization of the rules for Auto-Replies

Asodesk allows you to combine multiple criteria, which makes customization even easier.

Multiple criteria for Auto-Replies

If it is important for you to control each response manually, enable Approval mode. This feature will send you a notification about each response, and you can choose to allow or reject it. 

Approval mode

You can find more detailed instructions on how to set up Auto-Replies in the Help Center.

Tag reviews using Auto-Tags 

Now there is no need to manually select tags for each review — Asodesk will do it for you. Set up automatic tagging. Just select a tag and specify the conditions by which you want to automatically tag reviews. The criteria are very similar to those for Auto-Replies:

  1. Review text
  2. Review rating
  3. Review length
  4. Review language
You can tag your review automatically at Asodesk
Auto-Tags

Read the detailed instructions on fine-tuning this tool in the Help Center.

Working with tags is easier now

We’ve updated the Tags section to make it easier to work with tags and tag categories. 

Updated Tags section

We added a Create button for switching to the tag or category creation. The creation interfaces themselves were moved to a separate sidebar and are now more user-friendly.

You can create a tag and immediately select a rule for its automation. 

Earlier, we discussed new features for analyzing ratings and app reviews, as well as saving filter settings for working with reviews. Learn more and test these features on Asodesk. 

To enable Auto-replies and Auto-tags on your plan, write to hello@asodesk.com. Try these new features and see how much time you save when working with reviews.

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Julia Suliagina
Julia Suliagina
Julia Suliagina
Julia Suliagina
is@asodesk.com
Asodesk Content Manager. She writes newsletters and articles in blog. Make all complex topics in ASO easy and interesting.
All articles by author
15.06.2022
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We’re giving you up to 35% off ASO and Reply to Reviews Plans

Asodesk turns 6 in June and we want to celebrate the day with you. Instead of cake and champagne, we have a useful bonus — a 35% discount on all annual plans and 20% off all monthly plans for ASO and Replies to Reviews. The offer is valid until June 26 and you can find all the details in this article. Read more

Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
vladimir_f@asodesk.com
I have been designing digital products since 2012. At Asodesk, I basically design everything. In my work, I always try to present complex interfaces in a simple way.
All articles by author
30.05.2022
2 min read

Estimated Installs metric is now available on Keyword Table

Now you will know how many installs each keyword can bring to your app. The new Estimated Installs metric in the Keyword Table lets you decide which words you should or should not add to your metadata. Read more

Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
Vladimir Fedulkin
vladimir_f@asodesk.com
I have been designing digital products since 2012. At Asodesk, I basically design everything. In my work, I always try to present complex interfaces in a simple way.
All articles by author
04.05.2022
3 min read

Asodesk now allows you to reply to reviews via Email and Slack

You can now reply to all reviews from the App Store and Google Play through Email and Slack. This is a big help when you don’t have access to the desktop version of Asodesk or need to reply to a review quickly. Read more